Presenter: Kelly Moxon
Organization: The HCI Group
Val Verde Regional Medical Center undertook the challenge of migrating from other electronic health systems to MEDITECH Expanse Acute/Ambulatory. In this presentation, we will walk you through their adventure. We will discuss staffing & resource management, building & testing, and Go Live issues. Learn about their successes and lessons learned.
Presenter: Kelly Moxon
Organization: The HCI Group
Val Verde Regional Medical Center undertook the challenge of migrating from other electronic health systems to MEDITECH Expanse Acute/Ambulatory. In this presentation, we will walk you through their adventure.
Topics to be discussed:
- Our Journey: MEDITECH Expanse READY 2 Implementation
- New to MEDITECH: The Learning Curve
- Core team staffing & resource management
- Build & Testing: Plan, Communicate and Communicate again
- Training: Planning & Resources
- Go LIVE: Timing, Cutover, and Issues
- Our Challenges
- Conversions: Master Patient Index: 2 systems to 1; Patient Accounting – They said it couldn’t be done
- Interfaces: Deliver us from third-party vendors!
- IT Department Transition: It’s all about timing
- Optimization & Future Projects: Workflow Optimization; Oncology; Hospice
- Successes & Lessons Learned: Our Tales – The Cautionary & The Triumphant
Kelly Moxon has over 17 year’s relevant experience as consultant, project manager, and application specialist in healthcare system implementation and optimization. Areas of expertise include Meaningful Use, pre- and post-implementation assessments, developing implementation, testing, and training plans, coordinating process and departmental workflow enhancement/redesign, facilitating/managing application implementation teams, training end-users, and change management.
Kelly is READY Certified as Project Manager, Clinical Lead, CPOE/eRx, Nursing, PAPD, Surgical Services, Pharmacy, ITS, MIS, and Patient Access consultant. Kelly has implemented/optimized advanced clinical applications in MAGIC, C/S, and 6.0/6.1/Expanse. She is currently working as Project Manager on a READY 2 Expanse Implementation.
Learner objectives:
- Process review and re-design: This presentation will the cover the importance of current/future state process planning. It will include successes and failures in managing process change throughout the implementation.
- Project planning and communication: This presentation will cover various project and communication tools with a breakdown of what did and did not work over the course of the project.
- Training & Support: This presentation will cover end user education and support. It will review the initial education and support of the core teams, through end user/physician training and go live support. It will include successes, failures, and plans for remediation.
Generously Sponsored by:
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