MEDITECH Ambulatory Implementation: A View from the C-Suite

Presenters:  Tom Kurtz and Gilbert Hoelscher
Organizations:  Memorial Healthcare, Owosso, Michigan; CereCore

Implementation of any provider-focused Ambulatory EMR is fraught with difficulties. There are many guides and toolkits that focus on the technology and the software configuration however, the real key to a successful large-scale MEDITECH Ambulatory implementation begins in the C-Suite. Starting with the decisions regarding which EMR system, and which components will be utilized, the executive team should actively explore the options with an eye on software and labor costs, and the potential disruption to the organization’s operations. In addition, it is critical that the executive team develop a strategy early in the project to engage the physicians, mid-level providers, and practice managers to ensure that their diverse needs are met.

Review, and understanding, of current workflows compared with new MEDITECH Expanse functionality will help ease the transition process. This presentation will review the journey, both the good and the bad, Memorial Healthcare took to achieve a successful MEDITECH Ambulatory implementation. 

Tom Kurtz is Vice President and CIO at Memorial Healthcare. He is responsible for the areas of information services, business development and public safety. Memorial Healthcare is an independent, not for profit 150-bed hospital and 100 provider practice group in Michigan.

Gilbert Hoelscher is the Manager of MEDITECH Consulting Services for CereCore. CereCore was the selected implementation partner for Memorial Healthcare's recent MEDITECH Expanse implementation. 

Learner objectives:

• MEDITECH Expanse Ambulatory pre-implementation planning
• MEDITECH Expanse Ambulatory go live preparation
• MEDITECH Expanse Ambulatory lessons learned

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