Helping the Patient Understand
Guest: Melanie Robertson, Associate Director of Nursing for Quality, and Chief Nurse Information Officer, South Tyneside and Sunderland NHS Foundation Trust, United Kingdom
Melanie introduces her organization, outlining her role, and sharing impressive statistics on their patient visits and service coverage area. The conversation shifts to the International Education Exchange (IEE) contest and a comparison between the MUN (MEDITECH Users Network) and MUSE Inspire conferences, highlighting similarities and differences.
She then discusses her recent award-winning IEE presentation, which focused on UK laws regarding patient rights and freedoms. Melanie explains how her team leveraged MEDITECH documentation to enhance compliance, improve patient safety, and boost staff confidence in meeting legal requirements.
Melanie is a repeat IEE winner – perhaps she’ll try for a third IEE title!
Show notes: